The bottom line: A standalone CMMS is a ticketing system. ProAlert's CMMS is a reliability program. Because it shares a database with OEE and Andon, your work orders arrive with full operational context: what failed, when it failed, what the line was producing, and what the OEE was at the moment of failure. That context transforms maintenance from reactive to predictive.

The Integration Tax Most Plants Are Paying

Most manufacturers today source their maintenance management software, OEE system, and alerting tools from different vendors. The individual systems work in isolation. The cost is not just the software licenses.

Separate System Component	Typical Annual Cost (Mid-Size Plant)
CMMS (10 users at $50/user/month)	$6,000 per year
OEE software (per-line licensing)	$5,000–$20,000 per year
Andon hardware system (one-time)	$10,000–$50,000
Custom integration development between systems	$50,000–$200,000
Total first-year cost	$76,000–$276,000

ProAlert's integration cost: $0. OEE, Andon, CMMS, and Video share one database from day one. When a downtime alert creates a work order, the work order already carries the asset state, the OEE at the time of failure, and the product that was running. No middleware. No data mapping. No integration project.

Work Order Management

ProAlert's work order system handles the full lifecycle from creation through completion, with automatic operational context captured the moment each work order is created.

Auto-Creation from DT Calls

When a Downtime (DT) call closes, a Work Order is created automatically with the equipment, failure cause, asset OEE state, and product already populated. No duplicate entry.

WorkOrderContext Snapshot

Full operational context captured at Work Order creation: asset state, OEE value, active shift, product being run. Post-mortem analysis has everything it needs without reconstructing history.

Task-Level Breakdown

Break work orders into individual tasks with step classification flags (safety, inspection, repair). Starting a task automatically opens a continuous labor timer segment.

WorkOrderEvent Log

Typed event log captures every lifecycle transition (created, assigned, started, completed) with timestamps and the identity of the executing technician.

Mean Time to Repair (MTTR)

MTTR calculated from actual timer segment data and surfaced in the Work Order Metrics Report. Trend by asset, category, and technician to find chronic reliability problems.

Video Evidence on Tasks

Event-triggered video clips linked to the originating DT call are accessible directly from the Work Order. Technicians reviewing the failure days later see exactly what happened.

Preventive Maintenance (PM) Scheduling

ProAlert's Preventive Maintenance (PM) system supports four trigger types and generates Work Orders automatically with required parts attached. PM compliance is tracked against the plan and reported as a bounded Key Performance Indicator (KPI).

PM Trigger Type	Example Use Case
Time-Based	Lubricate spindle bearings every 30 days. The system generates the Work Order on schedule regardless of machine state.
Meter-Based	Replace hydraulic fluid every 10,000 press strokes. EdgeSense IoT (Internet of Things) cycle counts drive the meter reading automatically.
Condition-Based	Inspect seals when a sensor threshold is exceeded. EdgeSense sensor data triggers the PM without manual logging.
Event-Based	Perform a post-breakdown inspection every time a specific failure code is closed. The DT call closure event triggers the PM schedule.

PM Completion Rate calculation: Calculated using a burn-down denominator bounded to [0, 100]. A PM completion rate that can exceed 100% is not a useful KPI. ProAlert's calculation stays numerically honest even during high-compliance periods.

Failure Analysis and Root Cause Analysis (RCA)

ProAlert captures structured failure data at every downtime closure and feeds it directly into Pareto analysis and 5P (5 Principles Problem Solving) Root Cause Analysis workflows.

ISO 14224 Failure Mode Library

Define failure modes using the ISO 14224 (Equipment Reliability Data Standard) structure. Failure causes, consequences, and remedies tracked at the category level for cross-asset analysis.
5P Problem Solving with PDF Export

Structured 5P RCA workflow: Problem Statement, 4M (Machine, Material, Man, Method) Analysis, Root Cause identification, Countermeasures, and Follow-up verification. Exports as a formatted PDF for quality record archives.
Failure Pareto Dashboard

Visual Pareto analysis of failure trends by mode, cause, and asset. Data feeds automatically from DT call closures. No manual import or periodic reporting required.
Temporary Fix (Yellow Banner) Escalation

Temporary fixes trigger a yellow banner visible on the Andon HUD (Heads-Up Display), mobile app, and EdgeSense local display. Escalation timers with configurable thresholds ensure follow-up Work Orders are generated before the temporary fix becomes a permanent one.

Parts Inventory and Procurement

ProAlert includes a full parts catalog, multi-storeroom stock management, and Purchase Order (PO) workflow. Parts consumed on a Work Order deduct from inventory automatically at task completion.

Parts Catalog

Master parts list with SKU (Stock Keeping Unit), categories, unit of measure, and pricing. Asset Bill of Materials (BOM) links parts to the specific equipment that uses them.

Multi-Storeroom Stock

Track on-hand quantities per storeroom with full transaction history, low-stock alerts, and configurable reorder point management.

Purchase Orders

Create POs, track receipts, manage vendor records, and send automatic email notifications when orders are placed or received at the storeroom.

Request for Quote (RFQ) Workflow

RFQ workflow linked to PO creation for vendor price comparison before purchase commitment. Approval chain configurable per organization.

ISO 14224 Asset Registry

ProAlert's asset hierarchy follows ISO 14224 (Equipment Reliability Data Standard), giving your maintenance data a structure that aligns with reliability engineering benchmarks and regulatory audits.

Asset Record Field	Purpose
Parent-Child Hierarchy	Represent complex machines as component assemblies. A press can have child records for the hydraulic system, electrical cabinet, and tooling holder — each with its own failure history.
Criticality Rating	Score assets by criticality with a configurable scoring system. PM resources and response priorities are allocated to the equipment that matters most.
Lifecycle Tracking	Install date, warranty expiration, depreciation rate, and end-of-life date tracked per asset for capital planning and insurance documentation.
Asset Documentation	Attach manuals, drawings, and Bills of Materials (BOMs) directly to asset records. Technicians access reference documents from the Work Order without leaving the system.
Craft and Team Assignment	Assign assets to maintenance teams and craft types. Work orders route based on asset-to-team mapping without manual dispatcher coordination.

How ProAlert Compares to Standalone CMMS

Standalone CMMS (Fiix, UpKeep, Limble)

Maintenance management only — no OEE, no Andon
$20–$70 per user per month
Work orders carry no production context
Integration with OEE and Andon costs $50,000–$200,000
No video evidence capability
No physical Andon button integration

ProAlert CMMS

CMMS + OEE + Andon + Video in one shared platform
Work orders automatically include OEE state, shift, and product at failure
50+ features including ISO 14224 full compliance
Video evidence accessible directly from Work Order tasks
Mobile app with offline capability included
Integration cost: $0 — single shared SQL Server database

For IT and Systems Teams

Component	Technology	Notes
Data Model	62-table CMMS schema (SQL Server)	Full ISO 14224-aligned entity structure via Entity Framework Core migrations. Standard SQL Server backup and recovery applies to all CMMS data.
Mobile Access	.NET MAUI (Multi-platform App UI)	Work orders, labor entry, parts usage, and asset lookup available natively on iOS and Android with offline mode when connectivity is lost.
API Integration	REST API (Representational State Transfer) — CMMS endpoints	Full Work Order lifecycle via API for ERP (Enterprise Resource Planning) and MES (Manufacturing Execution System) integration. JWT (JSON Web Token) bearer authentication on all endpoints.
Licensing Model	Per-seat with 30-day full-feature trial	CMMS seat licensing is separate from the OEE/Andon base. Users without a CMMS seat see a "Learn More" prompt for locked CMMS modules.
Deployment	On-premises or private cloud	Same server as the ProAlert web application. No separate CMMS server, database, or network zone required.

See maintenance management that knows your production context.

Book a 30-minute demo... we'll walk through a Work Order from DT call closure to failure analysis, including automatic context capture and parts tracking.

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